Refund policy

All sales are final unless an item arrives damaged, defective, or the incorrect item is received.

We offer a 7-day return window from the date your order is delivered. To be eligible for a return, the item must be unworn, unused, with tags attached, and in its original packaging. Proof of purchase is required.

To request a return, please contact us through the Contact page on our website within 7 days of delivery. Returns sent without prior authorization will not be accepted.

Damaged, Defective, or Incorrect Items

Please inspect your order upon arrival and contact us immediately if your item is damaged, defective, or incorrect. Photos of the issue may be required for review.

Refunds

Refunds will only be issued after the defective, damaged, or incorrect item has been returned and inspected by Big Boss Wear. Once the return is received and approved, your refund will be processed to your original payment method within 10 business days. Please note that your bank or credit card company may require additional time to post the refund to your account.

Exchanges

If you would like a different size or item, the fastest option is to return the original item (if eligible) and place a new order.